General Data Protection

We value the trust you show in using this website. The careful handling of your personal data at "Volker Klenner - Blues and more" has a very high priority. We meet the requirements of the Federal Privacy Act and Teleservices Data Protection Act while collecting, processing and storing your personal data.

Below we provide detailed information on how we deal with your data.


Volker Klenner - Blues and more
Fuerstenstrasse 22
D - 73262 Reichenbach / Fils
Tel.: +497153 / 53332
Volker Klenner

Collection, Processing and Use of Personal Data

You can visit our site without disclosing any personal information. We store only access data without reference to individuals such as the name of your Internet provider, the page you visited before ours, and the name of a requested file. This data is used solely to improve our online service and is not used to create a profile of our site’s visitors.

Personal data is only collected if you provide it in while placing an order or when registering for our newsletter. We use the information you provide solely for the purpose of processing your order. With completion of the contract and full payment, your data is no longer used by us and is deleted after the statutory required tax and commercial storage periods, unless you have expressly consented to the further use of your data. When registering for our Newsletter, your e-mail address is used solely for promotional purposes, until you unsubscribe from our newsletter. You can unsubscribe at any time.

Use of Cookies

On some pages of our online shop, we use cookies to allow the use of certain functions while visiting our website. Cookies are small text files that are stored on your computer. Most of our use of cookies are deleted from your hard drive after the browser session has been ended, so-called session cookies. Other cookies remain on your computer and allow us to recognize your computer during your next visit, (so-called persistent cookies. Persistent cookies are used to greet you with your username, to re-enter your password on subsequent orders, or to fill out forms with your data. Our partner companies are not allowed to collect personal information on our website via cookies.

Disclosure of Personal Data

We transfer your data to the shipping company responsible for delivery of your goods only to the extent necessary to effect delivery. In order to process payments your payment details are sent to the relevant payments processing provider.

Right to Information

For questions regarding the collection, processing or use of your personal information, the disclosure, correction, blocking or deletion of data and revocation of consent, please contact us at:

Volker Klenner
Fuerstenstr. 22
D - 73262 Reichenbach

Third Parties

Our site, in places, collaborations with third parties. For example, shipment tracking, credit card payment or payment on account. When users of our website make use of the above services, a contractual relationship with the respective service suppliers is created and the corresponding terms and conditions of the respective service provider become applicable.